A polite complaint letter from a loyal customer addressing issues at the business establishment.
Dear Shop Manager,
I have been an advocate of your products and services for many years in my own neighborhood. Your products have served their purpose well in our household, as they have always been durable and used till worn out. In fact, I have allocated a great part of our household budget shopping regularly for items we need at your store and I can’t say I regret that decision.
Unfortunately, as of late, the lines to the cashier have been much longer and worker efficiency seems to have become a less important aspect at your store. I spend a great deal of my time now in your store waiting in line than shopping. Though I believe your store may have room for some improvements for its customers, I still do believe in the quality of your products and I hope that next time we come over to shop, there would be more store staff around to handle the long queues for our purchases.
Hope you will take our customer feedback into consideration.
Regards,
John Halperin
