Thursday, January 27, 2011

Manager's Letter to Assistant: Dealing with Clients While Boss is on Leave

How to leave a task list to your personal office assistant, write her a letter outlining the importance of her office duties with the customers.

Dear Cosette,

Please informed the marketing executives from SouthwestTech that I will be on leave on their requested tour dates. Also it will now be your responsibility to handle all client calls from SouthwestTech and Dern LLC.

If they do visit, please show them around our facility. They would like to know where the main server room is located. This meet and greet would help them decide on the price estimate on our last proposal.

You may impress upon them that our facilities come with an on-site crew and 24-hour technical support; that the video conference rooms are available anytime. However, for safety concerns we do not allow children in the premises, we are not a park or a daycare facility. Please remind Mr. Nancy of this, as the SouthwestTech tend to bring along their kids offsite. Inform him to lock all their reservation dates by the end of the month.

I have place great trust in you. You have come this far Cosette, so do me proud. If any problem arises, call me on my alternate number.

Regards,
Vonda